Welcome to Carousel Center, Central New York's premier shopping and entertainment destination and the region's number one tourist attraction. At Carousel Center you'll find an impressive selection of retail stores, services and restaurants to make your shopping experience a truly exceptional one!

Carousel Center is centrally located at the crossroads of New York State, conveniently positioned near the intersection of interstates I-81 and I-90 (NYS thruway). The Center is situated just three miles from downtown Syracuse and is easily accessible by any mode of transportation. Central New York's Hancock Airport is less than ten minutes away and The William F. Walsh Regional Transportation Center, a hub for AmTrack, Greyhound and Adirondack Trailways is a short walk.  

Monday - Saturday 10AM - 9:30PM | Sunday 11AM - 6PM
Department store, restaurant and theatre hours may vary

Carousel Center
9090 Carousel Center Drive
Syracuse, NY 13290
Phone: 315.466.7000

Questions and Information: 315.466.7000
Customer Service Desk is located on the first level underneath the Carousel, near the Yellow Carousel Entrance
E-mail: info@carouselcenter.com

 

Robert Schoeneck : General Manager - rjs@carouselcenter.com

 

Rose Hapanowich : Marketing Director - rmh@carouselcenter.com

 

Tim Erwin : Security Director - tje@carouselcenter.com

 

Brandon Munger : Operations Manager - bmunger@carouselcenter.com

 

Timothy J. Kelley : President - 315-422-7000